Last Updated: November 6. 2024
At Raccoon Liberty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website [raccoonliberty.com] (the “Site”), use our services, register, leave reviews, or make a purchase. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information, including:
Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device Information: We automatically collect certain information about your device, including your IP address, web browser, time zone, and some cookies installed on your device. We also collect information about the pages you view, referring/exit pages, and the dates/times of visits.
Order Information: When you make a purchase, we collect details on items ordered, special requests, and shipping preferences.
Comments and Reviews: When visitors leave comments or reviews on the Site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you’re using it. The Gravatar service privacy policy is available here: [https://automattic.com/privacy/].
2. How We Use Your Information
We use the information we collect in various ways, including:
Order Processing: To fulfill orders placed through WooCommerce, including processing your payment information, arranging shipping, and providing you with order confirmations and updates.
Customer Support: To communicate with you, provide customer support, and address any inquiries or concerns.
Personalization and Improvements: To personalize your experience, optimize our Site, and improve the functionality of our services, including tracking and analyzing usage data.
Marketing and Promotions: With your consent, we may send you emails about new products, offers, or updates related to Raccoon Liberty.
3. Sharing Your Information
We may share your information with third parties to help us use your information as described above:
WooCommerce: We use WooCommerce to power our online store. You can read more about how WooCommerce uses your personal information here: [https://woocommerce.com/privacy-policy/].
Service Providers: We may engage third-party companies to help us operate and improve the Site, such as analytics providers, advertising partners, and web hosting services.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements.
Account Information: We retain user account information indefinitely to allow continued access to your profile and order history.
Comments and Reviews: Reviews and comments, along with associated metadata, are retained indefinitely unless deleted by you or removed by site administrators.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. Cookies on our Site may include:
Login and Screen Preferences Cookies: If you register, we set cookies to remember your login details and screen preferences. Login cookies last for two days, while screen options cookies last for a year.
Comment Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
Embedded Content: Our Site may include embedded content (e.g., videos, images) from third-party websites. These sites may collect data about you, use cookies, or monitor your interaction with embedded content if you’re logged into their platform.
Cookie Settings: You may control cookies in your browser settings. Disabling cookies may affect certain features on our Site.
6. Spam Detection
Visitor comments and reviews are checked through an automated spam detection service to maintain a safe and secure environment. This service may analyze information such as your IP address, comment details, and user agent string.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate information about you.
Deletion: You can request the deletion of your personal data under certain conditions.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in any marketing email or contacting us directly.
If you would like to exercise any of these rights, please contact us at support@raccoonliberty.com.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information. However, please remember that no transmission method over the Internet or electronic storage method is 100% secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Raccoon Liberty
Email: support@raccoonliberty.com
Website: [raccoonliberty.com]