We’re Here to Help!
Reach out to us, and we’ll get back to you as soon as possible.
Common queries answered
Orders & Payment
We accept major credit/debit cards, PayPal, and other secure payment options displayed at checkout.
If you need to change or cancel an order, please contact us as soon as possible. Once the order has been processed or shipped, changes or cancellations may not be possible.
Yes, we use encrypted, secure processing methods, and we do not store your payment information on our servers.
Shipping & Delivery
We ship worldwide! Contact us if you have specific questions about your location.
Processing takes 2-5 business days, followed by shipping. Delivery usually takes 3-10 business days domestically and 15-25 business days internationally.
Yes, tracking information will be emailed to you once your order ships, so you can follow its progress.
Shipping delays may occur due to factors beyond our control. If your order is delayed significantly, please contact us, and we’ll assist you.
International orders may incur customs fees, taxes, or import duties imposed by your country, which are the buyer’s responsibility.
Products & Sizing
Detailed size charts are provided on each product page. Please review the measurements to find the best fit, and reach out if you need assistance.
Currently, we do not offer custom designs. However, we’re always open to suggestions for future collections—feel free to share your ideas!
We work with providers that are committed to sustainable practices, using eco-friendly inks and responsibly sourced materials wherever possible.
General Inquiries
You can reach our support team via email at support@raccoonliberty.com. We strive to respond within 24-48 business hours.
No, we are an online store only. This allows us to reach customers worldwide and keep our product offerings dynamic.